Pay Today, Send Today! Usually when we post today within 24 business hours, Pos Laju provide you the fastest and secure courier services. It is super fast, one day to deliver to your place. It needs someone to sign and received, if not the postman will leave a piece of note, you require to bring along this note and collect your item at the Pos Laju Office stated in the note. (You can call 1300-300-300 request them to send one more time free.)Orders will be sending out on the same day after payments received and notify us before 2PM during working days except sunday and public holidays.
All parcels will be delivered via Pos Laju Malaysia only unless stated in the product description in case we need to use other method of delivery. Please view the shipping and payment charges below agreed accordingly. Postage and handling charges are stated as below. We DO NOT deal in CASH ON DELIVERY, Thanks.
Some products we need to increase the courier and handling that why is more than the charges. Postage and handling charges will increase RM4.00 per KG. All parcels will only be couriered out after the full and correct payment is received and tracking number will be provided for your reference.
For other country buyers outside Malaysia, Singapore and Brunei, please submit your order and email us to enquiry your shipping fees. If not we will not deliver it. We will ship your items using International Post provided by Pos Malaysia as well. Please do take note that we ship to country like Singapore and Brunei via Pos Laju EMS.
We only send out parcels on business days from Monday to Saturday except Public Holidays. But every month the first week of Saturday post office are close. All parcels will only be delivered out after the full and correct payment is received.
We are guarantee to send your order to Post Office Malaysia everyday 2pm, and update your Tracking Number here. Just log into our website and click my order to view it. But the Post Office staff will take 2-5 working days to update the Tracking Number and Details to their website, so there will always occur parcel received and the tracking number still not update.
Please do allow time frame at least three (3) to five (5) business days for delivery after you have made your payment. It maybe seven (7) business days to deliver to others country. Please do inform us via e-mail immediately if you didn’t receive the goods earlier if you do not receive your parcel after five (5) days or seven (7) days from the date of your payment.
We holds no responsibility on damage or loss of the items and parcels attributed to mishandling of pos service company during transition. In case of any incident or dispute, buyer can always submit claims to the relevant pos company.
About Customs, Duties & Taxes
When ordering from www.vencouture.com, you’re responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the Malaysia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Spend over RM99 and enjoy Free Shipping. *Free Shipping applies to Malaysia only.
For others International charges please submit your order and email us to enquiry your shipping fees. If not we will not deliver it. We will ship your items using EMS provided by Pos Malaysia as well.